{"id":491,"date":"2026-10-01T21:53:34","date_gmt":"2026-10-01T21:53:34","guid":{"rendered":"https:\/\/pre.72shop.in\/faq\/"},"modified":"2026-10-03T22:42:21","modified_gmt":"2026-10-03T22:42:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.72shop.in\/mr\/faq\/","title":{"rendered":"\u0935\u093e\u0930\u0902\u0935\u093e\u0930 \u0935\u093f\u091a\u093e\u0930\u0932\u0947 \u091c\u093e\u0923\u093e\u0930\u0947 \u092a\u094d\u0930\u0936\u094d\u0928"},"content":{"rendered":"<div class=\"faq-page\" style=\"max-width:56rem;\">\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Everything you need to know about ordering from 72 Shop India. Still stuck? Get in touch and we will help.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">Do you deliver across India?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Yes. We ship to PIN codes across India through multiple trusted courier partners. The courier best suited to your delivery PIN code is selected automatically at dispatch, and you receive a tracking number and link by email as soon as your order ships.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">How much does delivery cost?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\"><strong>Delivery is free on every order above &#8377;349<\/strong>, applied automatically in the cart &mdash; no coupon code needed. For orders below &#8377;349 a flat courier charge of just \u20b929 is added at checkout.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">How quickly is my order dispatched?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Orders are picked, packed and dispatched from our Mumbai facility within <strong>1&ndash;3 working days<\/strong>. Orders placed before 12:00&nbsp;PM on a working day are prioritised for same-day processing.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">What payment methods do you accept?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">All orders are prepaid online through Razorpay, which supports UPI, credit cards, debit cards, net banking and popular wallets.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">Do you offer Cash on Delivery?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">No. We do not offer Cash on Delivery. Every order is paid online at checkout through Razorpay.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">Are your products genuine and imported?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Yes. Every pack is an original, factory-sealed import &mdash; never repacked and never sold loose. Products are stored properly and shipped exactly as they reach us.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">Can I return or exchange an order?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Because we sell foodstuff, we cannot accept returns or exchanges once an order has been delivered &mdash; this protects the safety and hygiene of every customer. If you receive a <strong>wrong item<\/strong> or your order is <strong>not delivered<\/strong>, we will refund or resend it in full. If a pack arrives <strong>damaged<\/strong> (torn, leaking, crushed or with a broken seal), report it within <strong>48 hours<\/strong> of delivery with photos and we will replace the item or refund it. See our Return &amp; Refund Policy for the full terms.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">How do I contact you about an order?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Call or WhatsApp us on <a href=\"tel:+919167273110\">+91 91672 73110<\/a>, or visit us at 16 Navroji Hill Road, Mumbai 400009. We are happy to help with anything about your order or our products.<\/p>\n<h2 style=\"font-size:1.2rem;font-weight:700;margin:1.6rem 0 .5rem;line-height:1.35;\">Can I shop in my own language?<\/h2>\n<p style=\"margin:0 0 .8rem;line-height:1.65;\">Yes. 72 Shop India is available in English, Hindi, Bengali, Hinglish, Telugu, Tamlish and Marathi. Use the language switcher at the top of any page to change.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Everything you need to know about ordering from 72 Shop India. Still stuck? Get in touch and we will help.<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-491","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/pages\/491","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/comments?post=491"}],"version-history":[{"count":3,"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/pages\/491\/revisions"}],"predecessor-version":[{"id":513,"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/pages\/491\/revisions\/513"}],"wp:attachment":[{"href":"https:\/\/www.72shop.in\/mr\/wp-json\/wp\/v2\/media?parent=491"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}