Last update pannathu: October 4, 2026

La 72 Shop India unga shopping experience romba nalla irukanum-nu naanga commit pannirukom. Order pannuvadhukku munnadi, engaloda Return and Refund Policy-a nalla padichu paarunga.

Returns Illa Exchanges Kidaiyaathu

Engaloda products unavu porutkal, matrum enga customers-oda health and safety-a paathukka, naanga edhavadhu returns illa exchanges accept panna mudiyathu order deliver aana pinnadi. Enga customers ellarukkum products-oda safety, hygiene matrum quality-a urudhi seiya, intha policy strict-a follow pannuvom. Aanaa thappu item, damage aana item illa deliver aagatha order-ku keezha sonna maadhiri refund illa replacement kidaikkum.

Neenga puriyara vidhathukku naanga thanks solrom, matrum ovvoru order-um enga facility-la irundhu poravadhukku munnadi kavanamaa inspect pannitu, pack pannitu, high standards-la dispatch pannurom nu urudhi tharuvom.

Vilakkugal – Thappu Illa Damage Aana Items, Illa Deliver Aagatha Orders

Sila neram problems varum nu naanga puriyum. Intha exceptional situations-la, naanga oru full refund illa order-a thirumba anuppuvom extra cost edhuvum illama:

Thappu Item Anuppiyachu
Neenga order pannadha vera product vandhurundha, please intha neram-kulla engala contact pannunga 48 hours delivery aana pinnadi, unga order number matrum vandha item-oda photo-oda. Enga team unga case-a review pannitu, seekiram refund illa replacement arrange pannuvom.

Damage Aana Items
Oru pack damage aagi vandhaa (kizhinju, leak aagi, nasungi illa seal udainju), delivery aana 48 hours-kulla unga order number matrum damage aana item-oda photos-oda engala contact pannunga — call illa WhatsApp: 9167273110, email: info@72shop.in. Naanga andha item-a replace pannuvom illa refund tharuvom.

Deliver Aagatha Orders
Expect panna delivery time-kulla unga order deliver aagama, enga courier partner adha lost illa undelivered nu confirm pannirundha, naanga unga order-a thirumba anuppuvom illa full refund tharuvom.

Oru Issue-a Eppadi Report Pannurathu

Mela sonna exceptions-oda keezha unga order refund illa replacement-ku qualify aagum nu neenga nenaicha, please intha steps-a follow pannunga:

1. Intha neram-kulla engala contact pannunga 48 hours expect panna illa actual delivery date-la irundhu.
2. Unga Order Number.
3. Issue-a clear-a describe pannunga — thappu item vandhadha, item damage aagi vandhadha, illa order deliver aagadha.
4. Item-oda photo anuppunga (thappu illa damage aana item-ku kandippa thevai).
5. Enga team intha neram-kulla reply pannuvanga 2 working days solution-oda.

Refund Process Aagurathu

Approve aana refunds intha neram-kulla process aagum 5–7 working days matrum purchase panna neram use panna original payment method-kku thirumba credit aagum. Unga bank illa payment provider-a poruthu refund timeline maarupadalam.

Engalai Thodarbu Kollunga

Unga order pathiya edhavadhu questions illa concerns irundha, please hesitate pannama enga team-a Engalai Thodarbu Kollunga engaloda website-la irukura page moolama contact pannunga. Ungalukku help panna naanga happy.

Neenga engala direct-a inga kooda reach pannalam: info@72shop.in